Is 100% Really an Issue?

We all have given our best efforts to task at one time or another. And the effort of giving 100+% is often demanding and fatiguing. Would it be fair to settle for 99.9% on occasion? It seems like that is still a great effort. But, think of it this way, if 99.9% was an acceptable standard:

  • In the next hour 22,000 checks would be deducted from the wrong bank account!
  • And tomorrow…12 babies would be given to the wrong parents!

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